Privacy Policy
Last updated: August 2026
Clear Jet respects your privacy and is committed to handling personal information responsibly. This Privacy Policy explains how Clear Jet (“Clear Jet”, “we”, “us” or “our”) may collect, use, store and disclose personal information when you visit our website, contact us, request a quote or use our services.
1. Information We May Collect
Depending on how you interact with Clear Jet, we may collect information including:
Your name
Email address
Telephone number
Property or service address
Business or organisation name
Details about the services you require
Information provided through website forms
Quote, booking and invoice information
Communications between you and Clear Jet
Photographs or information relating to a property or cleaning project
Website usage and technical information where applicable
We only seek to collect information reasonably necessary for our business activities and providing our services.
2. How We Collect Information
We may collect personal information when you:
Submit an enquiry through our website
Request a quote
Contact us by telephone, email or other communication
Book or use our services
Communicate with our team
Provide information while we are quoting or completing work
Interact with our website or online advertising
Information may also be provided by an authorised representative, property manager, builder, strata manager, business or organisation engaging us to perform services.
3. How We Use Your Information
Clear Jet may use personal information to:
Respond to enquiries
Provide quotes
Contact you regarding your enquiry
Schedule and provide cleaning services
Manage customer bookings
Process payments and invoices
Provide customer support
Maintain business and service records
Improve our services and customer experience
Communicate important information about your booking or service
Send marketing communications where permitted by law
Meet legal, insurance and regulatory obligations
If you submit an enquiry requesting that Clear Jet contact you, we may use the contact details you provide to respond to that request.
4. Website Forms
When you submit a form through the Clear Jet website, the information you enter may be collected and used to respond to your enquiry, prepare a quote or provide the requested service.
Please ensure the information you provide is accurate and do not submit sensitive information that is unnecessary for your enquiry.
5. Marketing Communications
Where permitted by law, Clear Jet may occasionally contact existing or prospective customers about services, promotions or information we believe may be relevant.
Where required, marketing communications will provide an appropriate way to unsubscribe or opt out.
You can also contact Clear Jet directly if you no longer wish to receive marketing communications.
6. Website Analytics, Cookies & Advertising
Our website may use cookies and similar technologies to understand how visitors interact with the website, improve its performance and measure advertising effectiveness.
We may use third-party services for website hosting, analytics, advertising or other business functions. These services may collect technical information such as browser type, device information, approximate location, pages visited and interactions with our website.
Your browser may allow you to restrict or disable cookies, although doing so may affect certain website functionality.
7. Google & Online Advertising
Clear Jet may use Google services or other online advertising platforms to advertise our services and measure the effectiveness of our marketing.
These platforms may use cookies or similar technologies in accordance with their own privacy policies.
8. Disclosure of Personal Information
We may disclose personal information where reasonably necessary to:
Employees and authorised representatives of Clear Jet
Contractors or service providers assisting us in delivering our services
Website, technology, accounting, payment or administrative service providers
Insurers or professional advisers
Government agencies, regulators or law enforcement where required by law
We do not sell customer personal information.
9. Storage & Security
Clear Jet takes reasonable steps to protect personal information from misuse, interference, loss and unauthorised access, modification or disclosure.
Information may be stored electronically or in physical business records and may be held using reputable third-party technology and cloud service providers.
No method of electronic transmission or storage is completely secure, and we cannot guarantee absolute security.
10. Photographs
Clear Jet may take photographs before, during or after completing work for purposes including job documentation, quality assurance and demonstrating completed work.
Where photographs are used for marketing, we will take reasonable steps to avoid publishing personal information that unnecessarily identifies a customer.
If you do not want photographs of your property used for marketing purposes, please advise us.
11. Accessing or Correcting Your Information
You may contact Clear Jet if you would like to request access to personal information we hold about you or believe information we hold is inaccurate or requires updating.
We may need to verify your identity before processing certain requests.
12. Third-Party Websites
Our website may contain links to third-party websites or services.
Clear Jet is not responsible for the privacy practices or content of third-party websites. We recommend reviewing the privacy policy of any external website you visit.
13. Retention of Information
We may retain personal information for as long as reasonably necessary to provide services, maintain appropriate business records and satisfy legal, taxation, insurance or regulatory requirements.
When information is no longer reasonably required, we may take reasonable steps to securely delete or de-identify it where appropriate.
14. Privacy Enquiries & Complaints
If you have a question or concern about how Clear Jet handles your personal information, please contact us.
We will take reasonable steps to investigate and respond to privacy concerns.
15. Changes to This Privacy Policy
Clear Jet may update this Privacy Policy periodically to reflect changes to our business, website, technology or legal obligations.
The latest version will be published on our website with the date it was last updated.
16. Contact Us
For questions about this Privacy Policy or how Clear Jet handles your personal information, please contact us through the Clear Jet website or using our published contact details.
Clear Jet
Canberra & ACT
Professional Pressure Cleaning & Exterior Cleaning